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Digital Service & Open Government

Helping you deliver better services

We provide oversight of the City's technology operations, help desk support, network infrastructure, citywide open data initiatives, performance measurement, service design, and community engagement. We do this by designing for users, practicing continual improvement, using data to drive to decisions, and modernizing our technology stack.

News

DSOG Update: February 8, 2019

Posted on February 11, 2019

Council Chambers Audio/Video Our last City Council meeting faced several challenges related to technology and audio. Due to an overwhelming request for translation devices we exceeded our capacity for providing this service. Additionally, feedback from a microphone caused disruptions that at one point halted the meeting. We are working on solutions for both issues. Our...

DSOG Update: January 25, 2019

Posted on January 25, 2019

Strategic Planning Sessions What’s our purpose? Why do we exist? Our management team is getting super existential and has begun work on strategic planning for the future of our Department. We’ve started by focusing on building vision and values that will serve as a foundation of our goals in the years ahead. Our vision is...

All-Hands Recap

Posted on January 25, 2019

On January 24, the Department of Digital Service and Open Government held their monthly all-hands meeting. Highlights Mail services are soon moving from inside Room 207 to the end of the hallway in lockable cabinets. This will create more work space and reduce distractions. In February, we will start outsourcing all major printing jobs to...
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