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COVID-19 (novel coronavirus) for Staff Resources

Digital Service & Open Government

Making City services easy to use, and work for everyone.

We provide strategic support to City departments for outreach and community engagement, service and process design, data and mapping, technology modernization efforts, and every day tech support.

I need help with...

Community engagement and outreach

Digital can help you create an outreach strategy for a project, program, or event. Get in touch with us so we can learn more about what you need. We also have an online guide with tools and strategies.

Data and maps

Digital can help you collect, manage, and analyze data. This includes measuring performance of a program or initiative. We can also help you with geographic or mapping needs. Let us know how we can help.

Major technology projects

Each year our department works to modernize our systems and supports other City departments on major technology projects. To plan and properly fund these efforts, we work with departments to develop an annual roadmap of projects. Learn more and tell us about your upcoming project.

Redesigning a process

We want to help you make things easier for your customers and yourself. Digital can help you streamline a cumbersome process or digitize paper-based forms. Get in touch with us and tell us more about your needs.

Software vendor evaluation

Digital can help you evaluate and implement a new software system. The earlier you engage with us, the better the end result. Get in touch with us and tell us more about your needs.

Tech support

Tech support is available 24 x 7 x 365. For immediate issues, call 510-272-4701. For non-urgent issues you can email support@xantrion.com. Learn more

News

Intro to Using Teams for Remote Work

Posted on March 25, 2020

Learn the basics of Microsoft Teams including: This video goes over : How to install and access Teams How to set up a Teams meeting How to Join a Teams meeting Meeting etiquette and tips Chatting Teams conversations in Channels
COVID-19 graphic design

Digital Update: COVID-19 is here

Posted on March 20, 2020

Getting Information Out During COVID-19 Team Digital has been leading the City’s public information efforts in response to COVID-19, working in close coordination with the County of Marin. Serving in the role of Public Information Officers, we are working alongside the Emergency Operations Center team to develop resources for residents, businesses, and staff adapting to...
LL Photos - MCC

Digital Update: Sin Barreras, Stay Healthy, Snack & Learn, Demo Day, and more!

Posted on March 6, 2020

Spanish-Language Engagement Learning Lab Update On Wednesday, March 4 the Learning Lab’s Spanish Language Engagement Team, Sin Barerras (No Barriers), spent the afternoon at the Marin Community Clinic Health Hub connecting with community members through candid conversation, listening, sharing experiences with local government, and of course free swag. The Health Hub is a weekly farmers...
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