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Tech Support

Phone IconBy Phone: 510-272-4701

FOR ISSUES THAT NEED TO BE RESOLVED IMMEDIATELY, CALL US.

  • Tech support is available 24 x 7 x 365.
  • We will make every effort to connect you to an Engineer who can assist you immediately.
  • If all Engineers are busy when you call, we can arrange for a scheduled call back.

Red Email IconBy Email:  support@xantrion.com

EXPECT A RESPONSE WITHIN 1 BUSINESS DAY.

  • Do not e-mail if you need help immediately; please call.
  • E-mail requests are monitored during business hours, 9AM to 5PM PST weekdays, excluding holidays. Messages received after hours are converted into a ticket that is assigned to an Engineer at the start of the next business day
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