Digital’s purpose is to make City services easy to use, and work for everyone. We do this by applying human-centered design, process improvement, and performance measurement to continuously improve service delivery, civic engagement, and civic technology.
Core Values
Government should be designed with and for people
Empathy for all users leads to equitable outcomes
Data and information should be used to create trust, transparency, and better government
Building capacity across City teams empowers positive change
Technology should be secure, accessible, and make life easier
We are excited to announce that we have kicked-off our Citywide (Tyler) ERP conversion project! As current users of Eden, you are invited to participate in a Stakeholder Kick-Off Meeting scheduled for Tuesday 8/27 (10:15-11:30) where our project team will provide an overview of the project to transition to the Tyler MUNIS/ERP platform, and your...
Digital is excited to announce to our City team that Digital is launching a Citywide software training program in conjunction with our migration to Office 365 for Citywide Teams. Over the past few years City teams have adapted in different ways to the software tools at our disposal, especially in the response to COVID-19. Digital...
How Do You Move a Mountain? Taking on San Rafael’s ERP Project The City of San Rafael’s ERP system EDEN is the primary financial tool for budgeting, payroll, cashiering, purchasing, and human resource management and has been in use since 2002. While it continues to support our City’s day-to-day financial needs, the software has reached...
