This website is for City employees.

All City facilities are currently closed for walk-in service.

COVID-19 (novel coronavirus) for Staff Resources

Novel Coronavirus (COVID-19)

A “Stay at Home” order (also known as Shelter-In-Place) Order is in place for Marin County until further notice. The newest order, effective May 18, eases some restrictions of the previous order while efforts to strengthen containment of COVID-19 are put into place.  Employees who are reporting to a City worksite should continue to practice Social Distancing and wear face coverings when moving around inside City buildings.  Face coverings are also required while engaging in essential activities outside the home in Marin county and several other Bay Area counties.

Responding to Public Inquiries

If you are a staff member fielding phone calls from the public, please familiarize yourself with the information provided below. In general, we should be referring people to the County Health Department or our COVID webpage if they have a specific question about City services.  If you receive inquiries where answers are not provided follow these guidelines:

Please call the Fire Administration line at (415) 485-3304. We will direct your call to the section that can best respond.

Marin Health and Human Services has launched its COVID-19 Information Line at 415-473-7191 (CA Relay Service Dial 711). Phone calls will be answered Monday-Friday, 9:30am-12:00pm and 1:00pm-5:00pm.

The City of San Rafael has set up a website for San Rafael-specific information related to COVID-19 here:

We are also gathering resources for businesses and employees and posting them here:

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