Just as the City and County have been developing public-facing web pages to keep our residents informed - which we advise employees to reference for the most recent public health information, FAQs, and health-related advice - we are also planning to use San Rafael’s employee website (you're already on it) to advise on personnel questions we’re receiving from our departments and employees. This will be yourone-stop shop for internal employee advice and guidance, so please check it frequently.
To-date the City’s efforts to address COVID-19 have focused on:addressing resident concerns;coordinating with county, state, and federal public health authorities; and prioritizingemployee health and well-being.
If you are a staff member fielding phone calls from the public, please familiarize yourself with the information provided below. In general, we should be referring people to the County Health Department or our COVID webpage if they have a specific question about City services. If you receive inquiries where answers are not provided follow these guidelines:
Marin Health and Human Services has launched its COVID-19 Information Line at 415-473-7191 (CA Relay Service Dial 711). Phone calls will be answered Monday-Friday, 9:30am-12:00pm and 1:00pm-5:00pm.
We want to provide you with an update on COVID-19 and what the City and County are doing in response. This remains a dynamic situation, requiring immediate action and long term planning. First and foremost, your health and safety and the health and safety of our community is a top priority. Please stay home if...
The City of San Rafael is coordinating daily with the County Public Health Department and Office of Emergency Services in order to be fully prepared and up to speed on the latest information regarding the Coronavirus. We recognize that many staff members have concerns about this situation and we will keep everyone informed as new...
