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Increased illegal dumping in commercial areas is affecting the economic vitality and quality of life for people who work in San Rafael and is causing an excessive allocation of City and business owner resources. Team: Todd Berringer Cory Bytof Shirley Ng Rob Cleland Mark Wilkinson Anthony Scalercio Solutions: Centralized reporting form Outreach and education to...

City employees need to connect on a regular basis to learn about what other departments do in order to facilitate collaboration. Team:  Lauren Monson Henry Bankhead Tiffany Haley Jason Fong Stacey Peterson Jason Hatfield Solutions: Regular events for employees to connect around spontaneity (battle decks, ignite, improve) learning (lunch & learn, teach-in, virtual reality) Applied...

The San Rafael community is in need of regular reminders and education regarding the responsibility and maintenance of drainage structures. Team: Dylan Frisbie Barbara Reher Ryan Kirkpatrick Lauren Davini Cynthia Morgan David Catalinotto Solutions: Letters to property owners Pamphlets for maintenance workers to hand out Banners Presentation

The permit process is complex and involves many steps. A permit or other documents are usually routed to numerous people across divisions/departments. Inefficient communication across divisions/departments causes frustrating delays for customers and City staff during the permitting process. Laura Washburn Lindsay Lara Zak Baron Paul Jenson Michele Ginn Solutions: Smart, electronic routing form that tells...

As our capacity to provide services declines and community expectations continue to increase, there is a growing frustration from the public and a reduction of trust in local government overall. In the past, local governments may have been able to be the sole provider of services, while now it takes a partnership or coalitions to...

We live in divisive times and it’s easy to forget all of the good around us. Stress can cause negative health impacts, counterproductive and dangerous behaviors, and even violence. How might we cultivate a culture of positivity in San Rafael? Team: Sara Smith, Finance Cheryl Meeker, Library Loren Lundy, Public Works Susan Andrade-Wax, Community Services...

Outdated regulations are often no longer effective and can be a sense of frustration to both staff and the public. They can create unnecessary bureaucracy that slows down projects and increases costs. How might we reduce the number of outdated and ineffective regulations? Team:  Don Jeppson, Community Development Brittany Bober, City Clerk's Office Josh Minshall,...

Team Challenge: Mitigate the risk of wildfires due to homeless encampments. Homeless encampments impact the quality of life for the entire community. How do we ensure safety from wildfires due to homeless encampments? Team: Faby Guille-Urfer, Public Works Laraine Gittens, City Attorney's Office Lynn Murphy, Police Department Christine Foster, Public Works Carl Huber, Police Department

Regular evaluations help employees develop their skills and advance in their careers. Right now, employees typically are evaluated by their supervisor each year. This practice is not always consistently applied or meaningful. How might we ensure that all employees get meaningful evaluations that incorporate the Together San Rafael guiding principles? Team: Margaret Stawowy, Library Ali...

Keeping an accurate record of your meeting is vital for the history of our governance and allows interested members of the public to stay informed on City business. Check out this template for minutes that can be used to keep accurate records of your meetings. Minutes should not be published until the Committee has approved them at...

On July 29, the Department of Digital Service and Open Government held their monthly all-hands meeting. Highlights Two months ago our department Strategic Framework was released and promoted for feedback. After receiving feedback from staff, residents, and community members, we refined our Strategic Plan to present to City Council on August 5, 2019. Thank you...

After several weeks of planning TWIST met with the City Attorney's office to discuss the proposed project timeline, strategy, and scope. Lisa Goldfien provided feedback on our recommended deliverables, roles and responsibilities were defined, and the project has officially begun! To track the details within the project we've created a Contract Management trello board. Here...

PG&E is hosting a series of regional open houses throughout our service area for anyone who is interested in learning more about the Community Wildfire Safety Program. The open house is on Tuesday, July 30, 2019 from 6 PM - 8 PM at the Embassy Suites San Rafael, Mill Valley and Sausalito Ballrooms, 101 McInnis...

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