This website is for City employees.

Looking for Teams Phone training? Visit our Teams Phone resources page.

Search Results

1486 Results Found

What should be inputted into Trakit? All encroachment permits All major City projects in the Right-of-Way (that would ordinarily require an encroachment permit) Why require an encroachment permit for City projects? This is so that this construction work shows up in our system . When the front office gets calls about projects, they check Buildingeye...

What is approved for travel reimbursement? All travel and training must be pre-approved by Department Director. Those seeking reimbursement for travel shall meet with the department’s financial manager to obtain the correct forms and to be made aware of what expenses are and are not reimbursable Communicating with representatives of regional, state and national government...

What is CP Connect? CP Connect is the City's CRM (customer relationship management) online system we use to receive and track resident inquiries, requests, communication, etc. Residents write into CP Connect by filling out a form on the public-facing City website on the Report an Issue page or through each department's "Contact Us" form on....

Policy Date: June 18, 2019

Policy Date: June 14, 2019

Code for America Last week, San Rafael employees descended upon the Code for America Summit in force. We heard inspiring stories of how to shape government in the digital age. George Gascon’s chief of staff Cristine Soto DeBerry shared how her office was able to automatically clear old marijuana convictions, giving thousands of people a...

In 2017, a "Guiding Principles" Working Group formed out of Together San Rafael.  After multiple rounds of feedback from employees throughout the organization, consensus emerged around six Guiding Principles. Those Guiding Principles are: Together in Service Start with Community Needs Find Something to Say Yes To Reimagine the Status Quo Practice Openness Be Mindful VERSION...

California law requires certain people, known as “Mandated Reporters,” to report known or suspected child abuse or neglect.  If you have been identified as a certain type of Mandated Reporter: a peace officer and/or employee of the police department under Penal Code § 11165.7(a)(19 )& (34) or a firefighter, EMT, or paramedic under Penal Code...

Background Each year, the City Council establishes a set of goals, strategies, and key implementation tasks (Goals and Strategies) that guide decision-making. The City has five core goals: Neighborhood and Economic Vitality: Create and preserve a healthy economy and neighborhoods. Quality of Life: Serve and strengthen community and regional relationships. Public Safety: Prevent and respond to...

Close window