This website is for City employees.     |     COVID-19 (novel coronavirus) for Staff Resources

Website Management Assistance

There are several ways to get assistance with the website! If you cannot find what you are looking for, please reach out to Digital Services.

laptop with a hand and wrench coming out of the screen.

Get a Website User Account

Contact Digital Service for a website user account.

Get Help with the Website

The Department of Digital Service and Open Government offers regular training sessions on how to use the website. Digital will also work with you and your team to improve usability of your web pages, make recommendations for content strategy, and assist in integrating new website services.

Based on your need, Digital Services, ProudCity, or Xantrion could be the best contact. Please see the table below for more information. If you are still unsure of who to contact, reach out to the Digital Services Team.

Digital Services ProudCity (Website Platform) Xantrion ( IT Support)
  • website updates
  • training
  • quick fixes
  • questions on how-to
  • reviewing content
  • user errors
  • website errors
  • website how-to
  • computer issues
Digital Services Support ProudCity Support

Web Page Help

If you require assistance on updating content, creating a new page, or another website related task, please use the Communications Teams in the Website channel.

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