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The San Rafael community is in need of regular reminders and education regarding the responsibility and maintenance of drainage structures. Team: Dylan Frisbie Barbara Reher Ryan Kirkpatrick Lauren Davini Cynthia Morgan David Catalinotto Solutions: Letters to property owners Pamphlets for maintenance workers to hand out Banners Presentation

The permit process is complex and involves many steps. A permit or other documents are usually routed to numerous people across divisions/departments. Inefficient communication across divisions/departments causes frustrating delays for customers and City staff during the permitting process. Laura Washburn Lindsay Lara Zak Baron Paul Jenson Michele Ginn Solutions: Smart, electronic routing form that tells...

As our capacity to provide services declines and community expectations continue to increase, there is a growing frustration from the public and a reduction of trust in local government overall. In the past, local governments may have been able to be the sole provider of services, while now it takes a partnership or coalitions to...

We live in divisive times and it’s easy to forget all of the good around us. Stress can cause negative health impacts, counterproductive and dangerous behaviors, and even violence. How might we cultivate a culture of positivity in San Rafael? Team: Sara Smith, Finance Cheryl Meeker, Library Loren Lundy, Public Works Susan Andrade-Wax, Community Services...

Outdated regulations are often no longer effective and can be a sense of frustration to both staff and the public. They can create unnecessary bureaucracy that slows down projects and increases costs. How might we reduce the number of outdated and ineffective regulations? Team:  Don Jeppson, Community Development Brittany Bober, City Clerk's Office Josh Minshall,...

Team Challenge: Mitigate the risk of wildfires due to homeless encampments. Homeless encampments impact the quality of life for the entire community. How do we ensure safety from wildfires due to homeless encampments? Team: Faby Guille-Urfer, Public Works Laraine Gittens, City Attorney's Office Lynn Murphy, Police Department Christine Foster, Public Works Carl Huber, Police Department