The permit process is complex and involves many steps. A permit or other documents are usually routed to numerous people across divisions/departments. Inefficient communication across divisions/departments causes frustrating delays for customers and City staff during the permitting process.
- Laura Washburn
- Lindsay Lara
- Zak Baron
- Paul Jenson
- Michele Ginn
- Smart, electronic routing form that tells you how to route the customer based on their answers to simple questions (short-term)
- Centralized permitting center for all City departments (long-term)