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November Health Topic: Diabetes Prevention

Welcome to our health topic for November — diabetes prevention. This month is all about balanced living and healthy lifestyle changes you can make to avoid, control, or even reverse type 2 diabetes. The November challenge is “100 Thanks”. The 100 Thanks challenges invites you to say Thank you 100 times during the month! It is...

Employee Discount @ Columbia Employee Store

As the colours start to change, the days get shorter, and the weather gets colder, you need warmer clothing for your outdoor adventures! Whatever those may be, the Columbia Employee Store is stocked with the latest season’s arrivals from our family of brands, ready to prepare you for all of your autumn activities. City of...

SnowFest 2019 at Sports Basement

Hello! Sports Basement has a MASSIVELY fun SnowFest event coming up November 2nd at the Novato location. Please share the info below with your members, followers, supporters and families so they can take part in the fun! Here is the main info: Novato Snowfest Event: Sports Basement Novato Snowfest Location: Sports Basement Novato Date:...

Digital Update: Xantrion, a farewell to Gus, and more

Xantrion; what the heck is that?! Xantrion, the City’s new technology support provider, specializes in outsourced IT services and cybersecurity. Their mission is to make effective IT more accessible to organizations like us. Over the last few weeks we’ve welcomed Xantrion team members Elaine, Jerry, Clark, Mike, and Marlon into our organization to get them up...

Together San Rafael Wins Helen Putnam Award for Excellence

At the 2019 League of CA Cities Conference in Long Beach, Together San Rafael was recognized for our work in reimagining the delivery of municipal services and presented with the Helen Putnam Award for Excellence.

Journey Mapping Deck

User Journey Descriptions

User Journey Template

Digital Update: Employee On-Boarding, HCD, All-Hands, and more!

New Employee On-Boarding On Friday, the Digital team spent the day re-imagining our new user orientation. We dusted off our checklist and brainstormed ideas on how we can better welcome new employees to their technology equipment and resources. Our draft vision: New employees feel supported and excited about their new job. They feel like Digital...

Public Safety Power Shutoff Guidelines

Digital Team Agreement

Cross-Departmental Teams

Tips for Interviewing

Metrics for Success

Research Plan Worksheet

Prototyping Guide

Digital Update: Baby sprints, human centered design, the bcc, and more!

New User Orientation On Friday, the Digital team spent the day re-imagining our new user orientation. We dusted off our checklist and brainstormed ideas on how we can better welcome new employees to their technology equipment and resources. Our draft vision: New employees feel supported and excited about their new job. They feel like Digital...

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