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Phishing Emails Increase Over the past week, reports of phishing emails have increased. As ransomware attacks on cities continue to grow, we all need to be on high alert for suspicious emails. A phishing attempt looks like it’s from someone you know or a legitimate source and is seeking sensitive information. If you reply or...

The Employee Commute Program is for the sole use of employees and volunteers of the City of San Rafael. Certain incentives will be reported as income. Carpool and vanpool startup incentives are issued one-time only. Below are the incentives/services available. For more information, or to sign up, visit: https://www.cityofsanrafael.org/city-commuter-program/.   Incentive/Services Value Eligibility Income Tax...

Falkirk Cultural Center

At this Snack and Learn, the Digital team talks about how to make your flyer look awesome. This video covers: Intro to design principles, how to think like a designer Intro to Canva - Free online flyer design tool Tip on making a great design

Digital Helps Library Design New Wayfinding Map Over the past few months, Sean Mooney has worked with Miriam Wallen in Library and Recreation to develop a wayfinding sign for the downtown San Rafael Library. The new map allows for Library staff to make changes when materials move locations in the Library and integrates with the Library’s...

The Digital team manages and prioritizes our workload through a combination of factors including: Technology Improvement Planning for long-term enterprise projects Goals and Objectives for Digital programs Digital Request triage IT Operations Incident response We make every effort to create space for unanticipated initiatives that improve Citywide processes or address emerging challenges. Our team has...

We are a 21st century government with a goal of making City services easy to use and work for everyone. Vision  Our city services are easy to use and work for everyone City staff achieves operational excellence through the use of data and digital practices Our approach to digital transformation is coordinated and strategic Our...

Digital can help you collect, manage, and analyze data. This includes measuring performance of a program or initiative. We can also help you with geographic or mapping needs. Let us know how we can help.

The City of San Rafael uses ProudCity software for our website. They have a number of resources on their website that can help you get started with updating the City of San Rafael website. Follow the menu on the left for resources on the City's website.

Digital can help you evaluate and implement a new software system. The earlier you engage with us, the better the end result. Get in touch with us and tell us more about your needs.

Tech support is available 24 x 7 x 365. For immediate issues, call 510-272-4701. For non-urgent issues you can email support@xantrion.com. Learn more

Each year our department works to modernize our systems and supports other City departments on major technology projects. To plan and properly fund these efforts, we work with departments to develop an annual roadmap of projects. Learn more and tell us about your upcoming project.

We want to help you make things easier for your customers and yourself. Digital can help you streamline a cumbersome process or digitize paper-based forms. Get in touch with us and tell us more about your needs.

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