Search Results

Do I qualify under the federal or state family medical leave acts?

If you test positive for COVID-19, or are caring for a family member who tested positive for COVID-19, you qualify for federal Family Medical Leave Act (FMLA) and California Family Rights Act (CFRA) leave because the condition constitutes a “serious health condition” and your absence from work will be designated as protected leave under FMLA/CFRA....

What if I wish to be off work for personal reasons?

If an employee wishes to be off work for personal reasons unrelated to illness, caring for a child or other qualified reason under the Families First Act, they may request vacation, comp or other leave time. As with any leave request (other than sick), this would require your manager’s and/or department director’s approval. If the...

Non-Safety Hourly Employees – How am I being paid during the “shelter in place”?

A) From March 23, 2020 thru March 31, 2020 : If you cannot work (either on site or remotely) due to childcare issues or caring for a family member or not having a fully executed telework agreement in place yet, you will be paid for your regularly scheduled time through March 31st. Employees who are...

Emergency Operations Wireless Policy

This Emergency Operations Wireless Policy Waiver will allow our Emergency Operations team to communicate and engage with our workforce quickly and efficiently, and deploy added security measures for people working remotely (including multifactor authentication and identity verification for passwords). Please make sure your cell phone number is updated in the HR Eden Portal.

Digital Update: COVID-19 is here

Getting Information Out During COVID-19 Team Digital has been leading the City’s public information efforts in response to COVID-19, working in close coordination with the County of Marin. Serving in the role of Public Information Officers, we are working alongside the Emergency Operations Center team to develop resources for residents, businesses, and staff adapting to...

How do I schedule a conference / video call?

When you schedule a meeting in O365 Calendar, you can make it a conference call and/or video meeting by making it a “Teams” meeting. This will provide meeting participants with a link and/or a phone number to join the meeting remotely. Here are step-by-step instructions. Everyone has the ability to create a Teams meeting, but only...

How do I route phone calls from my desk line to my cell phone or home landline?

Xantrion can assist with forwarding calls from your desk line to another number. You can email them or call (510) 272-4701.

Resources for businesses and employees

We are also gathering resources for businesses and employees and posting them here: https://www.cityofsanrafael.org/coronavirus-business-resources/

San Rafael-specific information related to COVID-19

The City of San Rafael has set up a website for San Rafael-specific information related to COVID-19 here: https://www.cityofsanrafael.org/coronavirus/

COVID-19 Information Line

Marin Health and Human Services has launched its COVID-19 Information Line at 415-473-7191 (CA Relay Service Dial 711). Phone calls will be answered Monday-Friday, 9:30am-12:00pm and 1:00pm-5:00pm.

For Frequently Asked Questions about the Public Health Shelter in Place Order please visit:

Marin HHS FAQ's, these questions will be updated as more information becomes available.

For the most up-to-date information on COVID-19 response direct people to:

https://coronavirus.marinhhs.org/

For media inquiries or internal questions for the Emergency Operations Center

Please call the Fire Administration line at (415) 485-3304. We will direct your call to the section that can best respond.

How do I check my voicemail?

You need to know your phone extension and voicemail password. From any phone, dial (415) 485-3456. Follow the voice prompt.

How do I check my email?

Open a web browser and go to: https://portal.office.com Enter your City Username: FirstL@cityofsanrafael.org (e.g. Luke Skywalker, user name lukes@cityofsanrafael.org), or badge number @ srpd.org Enter the same password use on your desktop computer at work. A successful logon should look like this: Click on the Outlook icon to open the Mail application. Additional resources for helping with Outlook...

Working Remotely

Welcome to remote work life. We hope this information helps you adjust, connect, and do great work! Tech Support Tech support during this time will be available remote only, except for emergencies. Tech support is not able to fix hardware issues with personal computers or resolve home internet connection problems. While working remotely, please remember:...

City Facility Closure Signage

Notice of Privacy Practices- HIPPA

MES- Certificate of Coverage

2019 Employee and Team of the Year

2019 was a record-setting year for the Employee Recognition program. We received 50 nominations for either employee or team of the quarter, which collectively recognized approximately 130 different employees. The competition was fierce, but your Team and Employee of the Year are: Mall Pop-Up Team!! In just four days, this incredible team brought together city...

1488 Results Found