The latest update from the team working on the illegal dumping topic: The city approved moving forward with our proposed plan to address the problem of public dumping through education, prevention and reporting. Seneca Systems revamped Romulus, our web based reporting and tracking software, to better capture and route illegal dumping complaints. ***REPORTING*** PD will … Continued
The Connect to Collaborate Learning Lab team kicked off with an inaugural meeting on May 1. Fifteen people attended and participated in four different activities, while also enjoying lunch. The first exercise was a “getting-to-know-you” process called “Step-In”, followed by a discussion. The attendees then moved to a shared “Yes, and..” demo called “Vacations”, which … Continued
The Silo Busters team from the Learning Lab tackled the struggles of permitting throughout City offices and is working on implementing some of the short term and long term suggestions that came from the learning lab process. Since Demo Day, the implementation team has focused on identifying the top activities / permit types departments get questions about and is then trying to … Continued
Before the week ends we would like to thank all of you for your hard work and dedication. City employees help promote the safety of our community through our Police and Fire staff; provide emergency response, maintain our roads, parks and other community assets; keep our downtown clean; provide childcare, recreation and community enrichment; educate … Continued
IT is pleased to announce we are migrating to a new and improved help desk ticketing software, called Zendesk, on April 12. The new software has many features (ticketing, knowledgebase, and performance tracking) that will help IT meet its goals of improving efficiency and communication. What’s New Zendesk ticketing software (login info below) Easily create tickets … Continued
IT is pleased to announce we are migrating to a new and improved help desk ticketing software, called Zendesk, on April 12. The new software has many features (ticketing, knowledgebase, and performance tracking) that will help IT meet its goals of improving efficiency and communication. What’s New Zendesk ticketing software (login info below) Easily create tickets … Continued
Microsoft OneDrive for Business is a service for hosting files in the “cloud”. It offers users a simple way to store, sync, and share all kinds of files with other people and devices (via the Internet) It works very similar to Dropbox and is included with the City’s subscription to Microsoft Office 365. OneDrive is … Continued
Insights from Google’s new study could forever change how teams are assembled. by Michael Schneider Over the years, Google has embarked on countless quests, collected endless amounts of data, and spent millions trying to better understand its people. One of the company’s most interesting initiatives, Project Aristotle, gathered several of Google’s best and brightest to help the organization … Continued
While many cities offer technical tools to municipal workers, many are not well suited to employees’ needs. A number of years ago, a Midwestern state rolled out a comprehensive procurement system that allowed state employees to identify purchases based on 1,400 different categories. However, despite the specificity built into the system, the state was surprised … Continued
*UPDATE: Did you miss any talks from AgileGovCon? Watch the videos and view speaker decks. Public service leaders wanting to learn more about agile project management and its specific applications to government can register (free) for AgileGovCon 2017. The virtual mini-conference, hosted by Agile Government Leadership, is June 1 and is “dedicated to helping people in all levels of government … Continued