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Digital update: consolidation of support services, new analyst, and so much more

Consolidation of Technology Support Services I’m excited to announce a new effort to improve and streamline technology support services for the City. In the next few weeks, we will publish a Request for Proposals (RFP) to hire a single Managed Service Provider (MSP) to provide our day-to-day technology support functions. We currently contract with five … Continued

New EV Chargers at City Hall the week of May 13

Employees can charge for half of the regular price! Costs: $1 per hour for public; $.50 per hour for employees The 2-hour limit in the City Hall parking lot applies to EV charger parking spaces just like the other spaces in this lot – but that’s enough for 40-50 miles! And you can feel good … Continued

Digital Update: digital divide, security awareness, and catch basin innovation

Digital Divide Imagine a day without the Internet. Sounds like a day of mindfulness and meditation more than a day of paying bills, applying for jobs, planning your commute, doing your taxes, or conducting business. Could your kids do their homework without it? While mobile adoption rates have helped improve access, many low-income households do … Continued

Free File Cabinets

Digital Services has three small file cabinets available for pickup by another department.  Al three are almond color, one with a wooden top, but we did lose the keys over the years.  See the pictures and measurements below.  Contact the Support Desk (x3462) for more info.

Digital update: digital services act, community engagement, and more

Digital Service Act Mayor Philips and Vice Mayor McCullough recently signed a letter to voice our support for the proposed Digital Service Act, proposed by Senator Kamala Harris. The Act would create a pool of $15 million annually in grant funding for state and local governments to hire technology talent and other digital service projects. … Continued

March 2019 All Hands Recap

On March 29, the Department of Digital Service and Open Government held their monthly all-hands meeting. Highlights The Tech Support Team is working to evaluate how knowledge base articles relate to staff self-service. Please familiarize yourself with these and reference them when you respond to tickets. Thanks for helping to declutter Room 207 earlier this … Continued

Furniture for Free

Digital Services has a really nice lateral filing cabinet and matching set of shelves available for the first department needing either of these items.  We also have a glass table top that might be handy in an office or meeting room.  Contact the Support Desk (x3462) for more info. – Wooden lateral filing cabinet (36″ … Continued

Digital Update: communication team, Station 52, and happy women’s day

Communications Team Kick-off Meeting On February 26, we kicked off the first meeting of the Citywide Communications Team, a group of interdepartmental representatives charged with the strategic planning, coordination, and dissemination of Citywide communications and community engagement. The objective of the group is to build a more inclusive, participatory, and engaged community in San Rafael … Continued

Excess Furniture

Digital Services has several furniture items that we no longer need.  Contact the Support Desk (x3462) for more info. – Steel mail sorter with adjustable shelves (48″ W, 13″ D, 32″ H) – Stackable plastic shelves (36″ W, 18″ D, up to 72″ H) – Multiple office chairs (various colors, one aeron-style, several fabric style)

Be Part of the Climate Solution: Free Class for San Rafael Employees

Resilient Neighborhoods and the City of San Rafael are partnering to offer Resilient Offices, a free five-session workshop series at which you will go on a “low carbon diet” to reduce your carbon footprint and get prepared for emergencies at home and at work. You will take simple actions such as trimming energy, reducing waste, conserving … Continued

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