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COVID-19 UPDATES  Below is updated information and guidance around COVID-19, as of February 19, 2024. If you do not find the information you need below please contact human.resources@cityofsanrafael.org or visit the Marin County Public Health website. The County of Marin has updated it’s COVID-19 isolation protocols to move away from an automatic 5 days of...

As we all know, having employees means that sooner or later, an employer is going to have to offboard an employee  (e.g. new job, retirement). To help in this regard, the following is an outline of the necessary documentation to utilize at the end of the employment relationship: Employee Offboarding Checklist (start checklist process ASAP...

This guide outlines where document libraries live and how Citywide teams work with SharePoint and Office 365 Teams. Background Citywide Teams are centralized locations for cross-department collaboration, conversations, and document storage.   The City of San Rafael team frequently works across Departments to support programs, projects, or initiatives. It is imperative for project teams to consider...

Conference Room Hybrid Setup Instructions Items Checklist Check that the following items are in the room: Web camera (in the storage bag) USB microphone (in the storage bag) USB hub (inside the console center of conference table) Connections Connect web camera and USB microphone to USB hub, inside the console center of conference table. Teams...

Conference Room Hybrid Setup Instructions Items Checklist Check that the following items are in the room: Web camera (in the storage bag) USB microphone (in the storage bag) USB hub (inside the console center of conference table) Connections Connect web camera and USB microphone to USB hub, inside the console center of conference table.  ...

Conference Room Hybrid Setup Instructions Items Checklist Check that the following items are in the room: Web camera (in the storage bag) TV remote USB microphone (in the storage bag) USB hub (attached to the conference table on the side closest to the monitor) TV Instructions: Connect the web camera and USB microphone to USB...

Conference Rooms Scheduling Meetings When scheduling meetings - make sure to include a physical location if people are in the office! Here are some guides on how to use Teams and design meetings that respect everyone's time.   Intro to Using Teams for Remote Work - San Rafael Employees (cityofsanrafael.org) Designing Powerful Online Meetings - Trainings...

Focus Areas Keeping our technology assets secure, up to date, and accessible. Digital oversees the City's Managed Service Provider, Xantrion, who is responsible for: Maintaining City IT infrastructure Broadband and telephony Provide 24/7 help desk support through phone and email Onsite support for technical issues Cyber security program vCIO role and IT service delivery oversight...

Focus Areas Proactively managing the needs of our community through data-driven decision making. Performance measurement and data tools Data governance and data management GIS Software landscape research and evaluation Solution design and delivery support What We Do Data Tools and Dashboards Our Data and Insights team works with Departments to build data tools that help...

Focus Areas Empowering City staff with the digital skills and tools in their daily work to improve processes and help deliver on our mission. User research and human centered design User testing, A/B testing Process mapping and advising on analytics needs, key metrics, data source Development of digital applications and tools Software evaluation Implementation support...

Focus Areas Making City services easy to use and work for everyone in the Digital age. User research and human centered design User testing, A/B testing Strategic guidance User experience design Product management for digital engagement applications Data collection and analysis Software evaluation What We Do Engagement and User Experience Civic Engagement Strategy Digital can...

What to know about Digital Services and Open Government Who We Are The core purpose of our department is to help make City services easy to use and work for everyone. We do this by leveraging digital principles such as designing with our users, practicing continual improvement, using data to drive decisions, addressing privacy and...

Geospatial Information Systems City staff can access various Geospatial Information Systems (GIS) that can be used in many ways, ranging from viewing parcel boundaries, to collecting and displaying GIS data to the public. You can request access to one or all the GIS products by filling out the GIS Access Request Form, linked below. The...