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By Phone: 510-272-4701 FOR ISSUES THAT NEED TO BE RESOLVED IMMEDIATELY, CALL US. Tech support is available 24 x 7 x 365. We will make every effort to connect you to an Engineer who can assist you immediately. If all Engineers are busy when you call, we can arrange for a scheduled call back. By...

Use this form to request Digital's assistance or advice on a task, project, or initiative Please submit your request in the form below so our team can prioritize and triage this request. We review incoming requests every morning, and a member of our team will get back to you within 24-48 hours to discuss your...

Have you ever been in a meeting that could have been an email? Have you ever felt like a meeting was a waste of time? We are working to help change the culture of wasteful meetings and encouraging staff to respect staff time by using it wisely. We call our campaign "Meeting with Purpose," and our...

Preparing the annual budget is one of the most important tasks of the year. We have assembled a number of resources to help you successfully plan for the next fiscal year. Each page includes a selection of templates and resources to help you budget effectively.  

Community Engagement Team As our department grows into its new role we are planning the expansion of coordinated Citywide communication efforts with the creation of the Community Engagement Team, led by our Civic Design Manager Sean Mooney. This team will be a group of interdepartmental representatives charged with the strategic planning, coordination, and dissemination of...

In alignment with the City’s Community Engagement Action Plan and commitment to improving government transparency, the City is dedicated to involve and inform San Rafael departments and residents of ongoing capital improvement projects and traffic modifications in order to: Increase interdepartmental awareness and cross collaborations of capital improvement projects; Increase local awareness of capital improvement...

Happy new year, and welcome to the first monthly health topic for 2019 — fitness. To start the year on a healthy note, this month’s tips feature simple ways you can stay active and make exercise part of your routine. The January challenge is “Last Mile”.  This month we invite you to walk or roll part...

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