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Best. Team. Ever. When we brought the idea of YouTube live chat as an option for public participation, it would have been an easy “no” in most cities. But on our team, we have honestly taken the guiding principles and made them apart of our everyday thought process, naturally. Together in Service:     A true...

To support working from home, we are using a solution called Remote Desktop. This will allow you to access the City’s network drives and common software systems from your home computer. You will be able to use most, if not all, of the software you are used to including all the Microsoft products, Eden, Trakit,...

For security purposes, we are requiring employees working from home to set up multifactor authentication (MFA) on a mobile device. This will protect the City network from cyberthreats.   Multi-Factor Authentication (MFA) is a security measure that verifies a user’s identity through multiple ways. When you sign onto the City network, you will receive a notification from...

Employment Matters During COVID-19 Local Emergency  The below is based on information known as of the time of posting.  Updates will be made as needed. The City is committed to doing all we can to promote a healthy workforce where employees are encouraged to remain out of the workplace when sick. 

The City’s Catastrophic Leave Policy applies to an illness or event that is expected to preclude an employee from returning to work for an extended period of time.  At this time, the 2-week quarantine period is not considered an “extended” period of time.  Medical absences of longer than 30 days, may be eligible for Catastrophic Leave donations...

We understand that employees may wish to know whether a coworker was ill due to COVID-19, the flu, a cold or some other reason.  The City, though, is not entitled to ask for diagnosis information from employees.  The City will follow the County Public Health Officer’s direction in order to insure all employees who may have been...

As a City employee, we all took an oath as a Disaster Service Worker and you may be called upon to serve in this capacity. We are working closely with the County EOC and identifying the needs of the community which are changing daily. Every employee should be available to be reached via phone during...

Based on the recent Governor’s order, all work-related travel and training should be cancelled. Please work with the vendors in order to receive reimbursement and/or credit for later use. 

California's Unemployment Insurance (UI) program pays benefits to workers who have lost their job and meet the program’s eligibility requirements. Temp employees that have experienced a reduction in hours may be eligible for unemployment benefits and should visit the State EDD website for more information. State Disability Insurance (SDI) provides short-term benefit payments to eligible...

If you test positive for COVID-19, or are caring for a family member who tested positive for COVID-19, you qualify for federal Family Medical Leave Act (FMLA) and California Family Rights Act (CFRA) leave because the condition constitutes a “serious health condition” and your absence from work will be designated as protected leave under FMLA/CFRA....

If an employee wishes to be off work for personal reasons unrelated to illness, caring for a child or other qualified reason under the Families First Act, they may request vacation, comp or other leave time.  As with any leave request (other than sick), this would require your manager’s and/or department director’s approval. If the...

A) From March 23, 2020 thru March 31, 2020 : If you cannot work (either on site or remotely) due to childcare issues or caring for a family member or not having a fully executed telework agreement in place yet, you will be paid for your regularly scheduled time through March 31st. Employees who are...

This Emergency Operations Wireless Policy Waiver will allow our Emergency Operations team to communicate and engage with our workforce quickly and efficiently, and deploy added security measures for people working remotely (including multifactor authentication and identity verification for passwords). Please make sure your cell phone number is updated in the HR Eden Portal.

Getting Information Out During COVID-19 Team Digital has been leading the City’s public information efforts in response to COVID-19, working in close coordination with the County of Marin. Serving in the role of Public Information Officers, we are working alongside the Emergency Operations Center team to develop resources for residents, businesses, and staff adapting to...

When you schedule a meeting in O365 Calendar, you can make it a conference call and/or video meeting by making it a “Teams” meeting. This will provide meeting participants with a link and/or a phone number to join the meeting remotely. Here are step-by-step instructions. Everyone has the ability to create a Teams meeting, but only...

Xantrion can assist with forwarding calls from your desk line to another number. You can email them or call (510) 272-4701.

We are also gathering resources for businesses and employees and posting them here: https://www.cityofsanrafael.org/coronavirus-business-resources/

The City of San Rafael has set up a website for San Rafael-specific information related to COVID-19 here: https://www.cityofsanrafael.org/coronavirus/

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