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Do you need to send bulk mail to members of the public for public noticing or promotion of a program or event? Here are the processes the City has in place to support your team in purchasing postage and sending mail out to the public. Postage machine in City Hall (preferred)– The City has a...

What is Standard Work? Standard work is an attempt to create a reproducible process that allows anyone to perform the same service with the goals of eliminating confusion and assumptions. This is done by creating instructions or a visualization like a checklist. When should I use it? This is helpful to develop when you have...

How do I sign up and how will I be notified I am added to a course?   For Building Transformers Training, enroll here. For the Advanced Innovation Training, complete the interest form here.   Completing the interest form does not guarantee a spot in the Advanced Innovation Training course. Each course has limited capacities and notifications will be...

On this page: Definitions - Process map, current state map, and future state map When should I use it? How do I create it? Steps to creating a current state process map Identifying pain points in your current state process map Steps to creating a future state process map Tips Definitions What is a process...

Ready to get started?  Building Transformers - Introduction to Innovation Training  About: The Building Transformers course is the first step to learning the concepts of Innovation. In this self-guided online course, you will learn the basics of continuous improvement, also known as innovation, and see how others have used it to improve their workday and...

Heading to your next meeting or scheduling a City event? Check out the Zero Waste Check List below: Are you ordering catering? Remember to request that they do not include utensils, sauce packets, or additional food accessories. If you need to order takeout, confirm the foodware is natural fiber-based or compliant with the Reusable Foodware...

Staff Guidelines Plastic Water Bottles: City departments are prohibited from purchasing individual-serving plastic water bottles for use within City facilities, meetings, and other City-sponsored events (See Green Purchasing Policy for more details). Instead, departments are encouraged to buy pitchers and reusable cups whenever possible! Unable to use reusable cups because of the size of the...

Join the Green Team! All City of San Rafael employees are welcome to join the Employee Green Team! The Employee Green Team encourages sustainability and other environmentally friendly practices among City of San Rafael employees, in and outside of the workplace. Additionally, the Employee Green Team has partnered with the Ministry of Alternative Commute to...

Our employees receive benefits including health, dental, vision, life insurance, wellness, employee assistance program, flexible spending programs, and deferred compensation programs.  We participate in the Marin County Employees’ Retirement Association (MCERA) for retirement benefits and contracts with California Public Employees’ Retirement System (CalPERS) to provide health insurance. Additional resources: Employee Benefit Summary  Take the time to understand your...

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There are several ways to get assistance with the website! If you cannot find what you are looking for, please reach out to Digital Services. Get a Website User Account Contact Digital Service for a website user account. Get Help with the Website The Department of Digital Service and Open Government offers regular training sessions on how...

Frequently Asked Questions and Request Assistance Form Most HR-related information can be found on the Employee HR website. Provided below are topics and information on frequently asked questions, requested forms, and resources, all on one page for your convenience. After reviewing the FAQ topics, any items that need additional HR support or guidance can be...

Be comfortable with the ProudCity Dashboard and Page Builder Watch the Introduction and Intermediate Website Training Videos Know how to: Create a News Post Create a New Web Page Be able to make edits to existing pages Find out where information is stored Upload Documents Create and Work with Froms Create and Work with Answers/FAQ...

Welcome to being Website Editor! The City Website is a crucial communication tool between the government and the public. Our goal is to create accurate content, maintain information, and provide accessible resources. All our roles as City Website Editors is ensuring a high standard of quality and relevance. Find more information on what goes into...