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Archives: FAQs

A Perfect Storm (external communication)

The San Rafael community is in need of regular reminders and education regarding the responsibility and maintenance of drainage structures. Team: Dylan Frisbie Barbara Reher Ryan Kirkpatrick Lauren Davini Cynthia Morgan David Catalinotto Solutions: Letters to property owners Pamphlets for maintenance workers to hand out Banners Presentation

Silo Busters (cross-departmental permit approval process)

The permit process is complex and involves many steps. A permit or other documents are usually routed to numerous people across divisions/departments. Inefficient communication across divisions/departments causes frustrating delays for customers and City staff during the permitting process. Laura Washburn Lindsay Lara Zak Baron Paul Jenson Michele Ginn Solutions: Smart, electronic routing form that tells … Continued

Community partnerships

As our capacity to provide services declines and community expectations continue to increase, there is a growing frustration from the public and a reduction of trust in local government overall. In the past, local governments may have been able to be the sole provider of services, while now it takes a partnership or coalitions to … Continued

Cultivating a positive culture

We live in divisive times and it’s easy to forget all of the good around us. Stress can cause negative health impacts, counterproductive and dangerous behaviors, and even violence. How might we cultivate a culture of positivity in San Rafael? Team: Sara Smith, Finance Cheryl Meeker, Library Loren Lundy, Public Works Susan Andrade-Wax, Community Services … Continued

Obsolete and onerous regulations

Outdated regulations are often no longer effective and can be a sense of frustration to both staff and the public. They can create unnecessary bureaucracy that slows down projects and increases costs. How might we reduce the number of outdated and ineffective regulations? Team:  Don Jeppson, Community Development Brittany Bober, City Clerk’s Office Josh Minshall, … Continued

Employee Evaluations

Regular evaluations help employees develop their skills and advance in their careers. Right now, employees typically are evaluated by their supervisor each year. This practice is not always consistently applied or meaningful. How might we ensure that all employees get meaningful evaluations that incorporate the Together San Rafael guiding principles? Team: Margaret Stawowy, Library Ali … Continued

Homeless encampment fire and health threats

Team Challenge: Mitigate the risk of wildfires due to homeless encampments. Homeless encampments impact the quality of life for the entire community. How do we ensure safety from wildfires due to homeless encampments? Team: Faby Guille-Urfer, Public Works Laraine Gittens, City Attorney’s Office Lynn Murphy, Police Department Christine Foster, Public Works Carl Huber, Police Department

Mandated Reporters of Child Abuse

California law requires certain people, known as “Mandated Reporters,” to report known or suspected child abuse or neglect.  If you have been identified as a certain type of Mandated Reporter: a peace officer and/or employee of the police department under Penal Code § 11165.7(a)(19 )& (34) or a firefighter, EMT, or paramedic under Penal Code … Continued

Victims of Domestic Violence Leave Notice

Under California law, all employers must provide victims of domestic violence, sexual assault and stalking with the right to take time off from work to appear in legal proceedings, such as obtaining a restraining order or other court order. If you have any concerns, please contact your supervisor or HR. Victims of Domestic Violence Leave … Continued

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