What if my Contacts are not syncing on my Mobile Device? (iPhone, Android, etc.)
Make sure that you are on the latest IOS. If you use an Android, make sure that all pending updates have been applied.
FAQ Topic: Equipment & Technology
What if I am not receiving all of my email?
It might be your Clutter or Junk email. Check your Clutter and Junk email in Outlook daily. If you find legitimate email in your Clutter or Junk email, just move it to your inbox. Outlook will learn your actions and follow accordingly.
How do I order a new computer?
To order a new computer contact Xantrion. New computers are paid for from the Department’s budget. Once a PC is purchased it is added to the Citywide inventory and becomes part of our PC replacement program. Digital replaces existing PCs every 5 years. This includes the PC only, monitor replacements/upgrades are paid for by the … Continued
How do I get a computer/laptop?
You can order a computer online from the IT Division.
How do I change my password?
When prompt to change you password, press and hold down “CTRL + ALT + Delete” buttons on the keyboard until you see a blue screen with options. Type in your current login password on the first password line, type in your new password on the next two password lines. Select the arrow button to complete … Continued