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Below you'll find the City's policies, procedures, and supporting documents. If you have any questions about any of the policies, please speak with your supervisor or contact HR.  

Check out our Policies and Procedures page. If you have any questions about any of the policies, please speak with your supervisor or contact HR.

Human Resources Department We're committed to building a talented and diverse workforce with strong and effective leaders. We are a service-oriented and engaged team, where a healthy and safe workplace exists for all employees.

The Hiring Practices Policy ensures that San Rafael conducts a comprehensive and effective hiring process that adheres to all legal requirements in an effort to recruit the most qualified candidates. Attachments: A) Personnel Hiring Matrix B) Reference Authorization and Request Approval C) At-Will Employment Acknowledgement Form D) Conflict of Interest Code Update - 2024 E) Designated...

We encourage staff to use AI tools to assist with day-to-day tasks, including brainstorming policy ideas, polishing staff reports, translation, drafting external communications, adjusting tone of website content, and creating images and graphics for outreach. This is a list of City-approved tools. You can use these tools on a browser, computer application, or mobile application....

The City of San Rafael is committed to leveraging Artificial Intelligence (AI) technologies to enhance public services, improve operational efficiency, and foster innovation. Employees, contractors, and partners are required to follow this AI Acceptable Use Policy to ensure AI is used responsibly, ethically, and in accordance with the City’s values, legal obligations, and community expectations....

The City of San Rafael is committed to maintaining a safe, productive, and efficient work environment for all employees. This Fitness for Duty Policy ensures that employees are physically, mentally, and emotionally capable of performing their essential job functions safely and effectively. The City is also committed to complying with all applicable federal and California...

We encourage you to walk through this enrollment process to review your benefits carefully and make changes as needed. Any changes submitted during Open Enrollment will take effect January 1, 2026. Premium and employer contribution changes will be reflected in your December paychecks. Scroll down for Drop In dates with Human Resources or to schedule...

Employee Commuter Benefits  How to Sign Up  The City of San Rafael provides employee commute benefits for getting to work without driving solo. For example, this could be carpooling, vanpooling, biking, taking the train or bus, or walking. Employees are eligible for City benefits designed to make alternative transportation easier. By signing up with Marin...

Human Resources Trainings Welcome to the Human Resources Trainings Page. Here you'll find Mandatory and Informational trainings provided by Human Resources and Risk Management. Mandatory Trainings for All Staff Workplace Violence Prevention Training Attestation CLICK HERE to confirm that you took the mandatory Workplace Violence Prevention Training Staff Lunch and Learn Sessions and Trainings Additional...

A huge thank you to everyone who participated in this year’s #CityHallSelfie Day! We loved seeing your creativity, humor, and San Rafael spirit on full display. You made it tough to choose winners — every submission was fantastic! We’re excited to announce the winners in each category: 🏆 Most Creative Selfie — "In-n-Out" by Pool Staff            ...

Fleet Policy 2025 City of San Rafael Guidance for City Staff for fleet purchases, maintenance and accessories.

Many people assume that when they recycle a plastic water bottle, it will be recycled into another bottle. This is not the reality for plastic recycling. Some materials, like metal and glass, can be infinitely recyclable, while plastics can only be “recycled” once or twice. How often an item can be recycled is entirely dependent...

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