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Archives: FAQs

How do I change my password?

When prompt to change you password, press and hold down “CTRL + ALT + Delete” buttons on the keyboard until you see a blue screen with options. Type in your current login password on the first password line, type in your new password on the next two password lines. Select the arrow button to complete … Continued

What’s the difference between an RFP, RFI, and RFQ and how do I know which one to use?

UNDER CONSTRUCTION A Request for Proposal (RFP) is a document that solicits proposal, often made through a bidding process, by an agency or company interested in procurement of a commodity, service, or valuable asset, to potential suppliers to submit business proposals. A Request for Information (RFI) is a standard business process whose purpose is to collect written information about the capabilities of … Continued

Is the property within our jurisdiction?

Even though a property holds an address in San Rafael, it doesn’t necessarily mean it is in our jurisdiction. To find out if a property is in the San Rafael city limits, open our GIS Map, select the binocular icon in the upper-hand left corner and type the address into the search field. The address is in … Continued

How do I submit a mileage reimbursement form?

Fill out a travel reimbursement form and submit it to the Finance Department. Don’t forget to attach a printout showing the amount of miles from your workplace to your destination. This can be done through Google maps or any other directions website.

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