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Archives: FAQs

Lunch and Learn – How to Write a Great News Post

Make sure to answer the 6 questions: Who? What? Where? When? Why? How? Make sure to include: Title, Summary (Intro) Body, Conclusion, Resources Resources https://hemingwayapp.com/ How to Write a Great News Post Recording

Language Translation/Accessibility Notes

Resources: Accessibility Information (ADA)  Accessibility Text to copy onto your web page: English: To translate this page, click on the globe icon and select your language Spanish: Para traducir esta página, haga clic en el icono del globo terráqueo y seleccione su idioma Here is a quick introduction video on Accessibility and Language Translation. Introduction … Continued

Editorial Process for Posting Content on the Website

Process Find an editor to review content before it goes on the web Consider language, tone, and audience Publish on the website first before promoting on social media Don’t freak out! we have version control! Here is a quick video on Digital’s suggested Editorial Process for uploading content onto the website. Editorial Process

Standards and Best Practices for Editing the Website

Things to keep in mind: User Needs Embrace Accessibility Use Plain Language Consider style, tone, and voice Related Links Website standards | U.S. Web Design System (USWDS) (digital.gov) Content style – ProudCity Help Center Writing Style Guidelines – San Rafael Employees (cityofsanrafael.org) Here is a quick video on Standards and Best Practices. Standards and Best … Continued

What is Digital’s Role in Website Management?

Digital Services User Management​ Content strategy ​​ Integrating new website tools​​ Coordinating Citywide website improvements​​ Best practices, design standards, and governance​​ Runs training programs Digital Request Form Submissions – Form by Asana Here is a quick video on Digital’s Role. Digital’s Role

Website Management Roles

Dept Website Lead​ Primary lead in Department​ Represents Department in website projects, audit, governance​​ Manages department pages and contributes content   Website Contributor:​​ Contributes to Department website content​​ Updates pages, articles, events, etc​.​ Assists in website projects   Here is a quick video on how the website is managed. Website Management Roles

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