How do I find out how to route commonly asked questions?
Unsure about where to send a call? Use this list of common inquiries as a guide.
Archives: FAQs
GIS
Our GIS is extremely helpful when looking for zoning information, checking jurisdiction and much more. Here are some helpful tips and tricks: Search Tips: Use numbers for numbered streets: 3rd, 4th, or 5th NOT ‘third’, ‘fourth’, or ‘fifth’ No periods after ‘st’, ‘ave’, etc. Use dashes in Assessor’s Parcel Numbers (APN’s) like ‘123-456-78’ Instructions on … Continued
How do I borrow a projector/laptop?
If you would like to borrow a projector or laptop contact Xantrion. It will be helpful for them if you provide as much information as you can about when you will need the equipment and if you will need help setting it up.
How do I get a specific software?
If you would like to get a specific software added to your computer, open a ticket with Xantrion.
I want to brush up on my language skills. Where do I start?
There are lots of great online resources, like Lynda.com, as well as classes you can consider taking to enhance your language skills. Look into taking some classes at College of Marin or ordering some DVD’s to help you learn another language. Also, our Library offers classes on Spanish speaking and public speaking. Check out the … Continued
How do I keep the public in the loop?
Promote your event or meeting to the public via social media, the City Manager newsletter ‘Snapshot,’ the City’s website, and email notifications. Check out our public outreach and engagement page for more information, tips, and tricks!
How do I get an article in ‘Snapshot’?
If you would like an article in Snapshot, fill out this online form!
Timesheets
Timesheets are completed online at https://hrweb.cityofsanrafael.org/ Select Employee Services Registered Users Enter your username and password Select “Employee Timesheet”
How do I participate in the Together San Rafael Learning Lab?
There are many ways to get involved in efforts related to Together San Rafael, big and small. Regardless of whether you are on the advisory committee or not, you can join one of the working groups (ongoing projects) or help out on an implementation team (projects with discreet scopes). Talk to your supervisor first to … Continued
Help! I need help understanding my benefits.
The first thing you should do is review your employment agreement. If you have read about your benefits for your specific labor group and you still have some questions, check out our benefits page. We know that benefits can be complex, so feel free to reach out to our Human Resources Department to ask any … Continued