Managed Service Provider Agreement Approved On Friday, the Digital team spent the day re-imagining our new user orientation. We dusted off our checklist and brainstormed ideas on how we can better welcome new employees to their technology equipment and resources. Our draft vision: New employees feel supported and excited about their new job. They feel...
We’re holding a Blood Drive @ the Wellness Fair this year 10/23 @ the B Street Community Center from 10:30am-2:30pm We strongly encourage scheduling an appointment beforehand! Please visit: https://www.bloodheroes.com/index.cfm?group=op&expand=854747&zc=94901
New User Orientation On Friday, the Digital team spent the day re-imagining our new user orientation. We dusted off our checklist and brainstormed ideas on how we can better welcome new employees to their technology equipment and resources. Our draft vision: New employees feel supported and excited about their new job. They feel like Digital...
Managed Service Provider Update As you may know we have been working over the last several months on a procurement to consolidate our support service agreements with a single vendor. We currently have a staff augmentation model that has proven to have several structural inefficiencies. Our goals are to provide City employees with high-quality 24/7 technical support, improve our cyber security practices, enhance our network monitoring...
During our contract management work session on Wednesday, September 4, we finalized the: Request for Proposals (RFP) Template Request for Quotations (RFQ) Template "Request for" Types description document Specifications/Scope of Work "Writing Tips" document These documents will help provide consistent, clear, helpful direction when staff are in need of procuring goods or services between $5,000...
After years of maintaining the City's P.O. Box, located at the downtown post office, we're officially retiring it! Some things to keep in mind: Notify vendors, contractors, residents, etc. of updated address by: Utilizing our email signatures: City Hall Staff: “The City of San Rafael’s mailing address is: [Insert staff name and/or department name] Room...
Welcome to our health topic for September — flu prevention. This month’s tips are designed to help protect you during flu season. With healthy habits and a flu shot, everyone can do their part to avoid getting the flu — and spreading it to coworkers. The September challenge is “Express Thanks”. The Express Thanks challenges invites...
On August 27, the Department of Digital Service and Open Government held their monthly all-hands meeting. Highlights The Digital Team got together to put our action items from our department offsite, into action! We kicked things off by brainstorming to create a Team Agreement - guidelines developed by the teams as to how they...
Digital Offsite Recap: Putting People First & Getting Things Done On Thursday, August 15, San Rafael’s first Digital Team gathered to spend the day together talking teams, people, getting things done, and data. Did I mention this is San Rafael’s first Digital Team? Together, we are shaping this new department and charting a new course for the...
On Thursday, August 15, San Rafael’s first Digital Team gathered to spend the day together talking teams, people, getting things done, and data. Did I mention this is San Rafael’s first Digital Team? Together, we are shaping this new department and charting a new course for the City of San Rafael in terms of how...
Learning Lab 3.0 Learning Lab 3.0 kicks off in September! This year, teams will be taking on existing projects and issues and the structure is changing a bit. Rather than follow a defined curriculum, instead we are creating more protected space and time for the teams to focus on implementation and execution of their ideas. From September to May,...
On July 29, the Department of Digital Service and Open Government held their monthly all-hands meeting. Highlights Two months ago our department Strategic Framework was released and promoted for feedback. After receiving feedback from staff, residents, and community members, we refined our Strategic Plan to present to City Council on August 5, 2019. Thank you...
After several weeks of planning TWIST met with the City Attorney's office to discuss the proposed project timeline, strategy, and scope. Lisa Goldfien provided feedback on our recommended deliverables, roles and responsibilities were defined, and the project has officially begun! To track the details within the project we've created a Contract Management trello board. Here...
PG&E is hosting a series of regional open houses throughout our service area for anyone who is interested in learning more about the Community Wildfire Safety Program. The open house is on Tuesday, July 30, 2019 from 6 PM - 8 PM at the Embassy Suites San Rafael, Mill Valley and Sausalito Ballrooms, 101 McInnis...
About Alert Marin If you live, work or go to school in Marin County and are 18 and over, you may now register your cell phone or VoIP (voice over internet protocol) phone to receive emergency alerts sent by call, text, email, or smartphone application from the County of Marin. Listed and unlisted/blocked Marin County...
Welcome to our health topic for July - Sun Safety. The July challenge is “Go Local”. The Go Local challenges encourages you to visit a local farmers market this month! If you are not aware of a local venue a quick internet search will help. Make you trip to the farmers market a special outing by...
Code for America Last week, San Rafael employees descended upon the Code for America Summit in force. We heard inspiring stories of how to shape government in the digital age. George Gascon’s chief of staff Cristine Soto DeBerry shared how her office was able to automatically clear old marijuana convictions, giving thousands of people a...
