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News

Lunch and Learn – How to Write a Great News Post

Posted on January 22, 2020

Did you miss our Lunch and Learn on "How to Write a Great News Post?" You can watch and hear a recording of our presentation below. or view it online in Microsoft Stream.
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December 2019 All Hands Recap

Posted on January 15, 2020

On January 14, the Department of Digital Service and Open Government held their monthly all-hands meeting. Highlights Christine talked about a new project we are working with to develop a dashboard that aggregates anonymized public comments and sentiments about issues in facing the community. We will be working with a company called ZenCity and are going to get starting...
Digital Team

Digital Update: Happy Bday to Us, Lunch & Learns, plus Public Safety Art Projects

Posted on January 15, 2020

Digital Turns One! We had an awesome time celebrating our one-year anniversary with all those that could join us on Wednesday at Digital’s first Open House! We were so excited to share some of the projects we’ve accomplished, exciting ventures in the works, plus some fun and engaging demos! Staff members who were not able...
Digital Open House

Digital Update: Open House, O365, and 2019 <3

Posted on December 20, 2019

Digital Open House on January 8 Drop by room 207 in City Hall (aka the Enterprise) anytime on Wednesday, January 8 from 11 am to 1 pm for an open house. We are excited to share interactive demos and displays of what we’ve been working on for the past year and THERE WILL BE SNACKS....
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December 2019 All Hands Recap

Posted on December 12, 2019

On December 12, the Department of Digital Service and Open Government held their monthly all-hands meeting. Highlights How do we communicate as a team? During our last All Hands meetings we talked about our various types of communication platforms (i.e. email, Teams, Trello), whether or not we were using them appropriately, or even at all,...
empathy mapping

Digital Update: visualizing the process

Posted on December 6, 2019

Visualize the Process At this week’s Learning Lab, our facilitator Judi Brown took teams through the process of journey mapping. Journey mapping starts by compiling a series of actions into a timeline. This involves taking a task, such as applying for a permit, and plotting the user experience. By creating this map we’re combining two...

December Health Topic- Mind/Body Wellness

Posted on December 1, 2019

Welcome to our health topic for December — mind-body wellness. This month is all about reminding you to take time for self-care, with simple ideas to help you lift your mood, beat stress, and enjoy life more. The December challenge is “UnBirthday”.  The UnBirthday challenges invites you to give a gift to five different people during...
Room 207

Digital Update: work space, Station 57, and more

Posted on November 22, 2019

Digital Digs Over the last several months we’ve been making improvements to our workspaces. In room 207, aka the Enterprise, we’ve taken down the cubicles, added a fresh coat of paint, created a big whiteboard wall, and installed a large monitor for video calls. Sean made some rad posters and installed art to brighten up...

Nationwide 2020 Contribution Limits

Posted on November 12, 2019

ICMA 2020 Contribution Limits

Posted on November 12, 2019

2020 Contribution Limits Announced The IRS has announced retirement plan contribution limits for 2020. We highlight what will change in 2020: • 457(b), 401(k) and 403(b) Plans — The annual elective deferral limit for these plans will increase to $19,500 in 2020, up from $19,000 in 2019. • 401(a) Plans — The annual additions limit...
Xantrion is tech support

Digital Update: Xantrion Rx, PSPS Debrief, and more!

Posted on November 8, 2019

Did You Remember to Take Your Xantrion Today? Change can be scary, but with a little Xantrion, anything is possible! As of Friday, November 1 Xantrion is San Rafael’s tech support and they have hit the ground running. In a short period of time their tech support style is raising eyebrows and turning heads.  “First...
Xantrion is tech support

Tech Support changes starting Friday, November 1

Posted on November 1, 2019

We are pleased to introduce Xantrion, the City’s new technology support provider. They specialize in tech support, network administration, and cyber-security. Over the last few weeks we’ve welcomed Xantrion team members Elaine, Jerry, Clark, Mike, Marlon, and others into our organization to get them up to speed on how things run (and sometimes don’t run)...

November Health Topic: Diabetes Prevention

Posted on November 1, 2019

Welcome to our health topic for November — diabetes prevention. This month is all about balanced living and healthy lifestyle changes you can make to avoid, control, or even reverse type 2 diabetes. The November challenge is “100 Thanks”.  The 100 Thanks challenges invites you to say Thank you 100 times during the month!  It is...

Employee Discount @ Columbia Employee Store

Posted on October 31, 2019

As the colours start to change, the days get shorter, and the weather gets colder, you need warmer clothing for your outdoor adventures! Whatever those may be, the Columbia Employee Store is stocked with the latest season’s arrivals from our family of brands, ready to prepare you for all of your autumn activities. City of...

SnowFest 2019 at Sports Basement

Posted on October 31, 2019

Hello! Sports Basement has a MASSIVELY fun SnowFest event coming up November 2nd at the Novato location. Please share the info below with your members, followers, supporters and families so they can take part in the fun! Here is the main info:   Novato Snowfest Event: Sports Basement Novato Snowfest Location: Sports Basement Novato Date:...
Xantrion is tech support

Digital Update: Xantrion, a farewell to Gus, and more

Posted on October 25, 2019

Xantrion; what the heck is that?! Xantrion, the City’s new technology support provider, specializes in outsourced IT services and cybersecurity. Their mission is to make effective IT more accessible to organizations like us. Over the last few weeks we’ve welcomed Xantrion team members Elaine, Jerry, Clark, Mike, and Marlon into our organization to get them up...

Together San Rafael Wins Helen Putnam Award for Excellence

Posted on October 24, 2019

At the 2019 League of CA Cities Conference in Long Beach, Together San Rafael was recognized for our work in reimagining the delivery of municipal services and presented with the Helen Putnam Award for Excellence.
Digital Team Agreement

Digital Update: Employee On-Boarding, HCD, All-Hands, and more!

Posted on October 14, 2019

New Employee On-Boarding  On Friday, the Digital team spent the day re-imagining our new user orientation. We dusted off our checklist and brainstormed ideas on how we can better welcome new employees to their technology equipment and resources.  Our draft vision:  New employees feel supported and excited about their new job. They feel like Digital...
BCC Photo

Digital Update: Baby sprints, human centered design, the bcc, and more!

Posted on September 24, 2019

New User Orientation On Friday, the Digital team spent the day re-imagining our new user orientation. We dusted off our checklist and brainstormed ideas on how we can better welcome new employees to their technology equipment and resources.  Our draft vision:  New employees feel supported and excited about their new job. They feel like Digital...
Street Sweeping Screenshot

Digital Update: Managed Service Provider, Learning Lab 3.0, Street Sweeping Map, and more!

Posted on September 6, 2019

Managed Service Provider Update  As you may know we have been working over the last several months on a procurement to consolidate our support service agreements with a single vendor. We currently have a staff augmentation model that has proven to have several structural inefficiencies. Our goals are to provide City employees with high-quality 24/7 technical support, improve our cyber security practices, enhance our network monitoring...
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