This internal website is for City of San Rafael employees. The public website is

Emergency Preparedness & Response


Quinn Gardner
Emergency Manager

1600 Los Gamos Drive, Suite 345
San Rafael, CA 94903

All City employees are designated by both State and City law as Disaster Service Workers (“DSW”).  When the Mayor declares a citywide emergency, all City employees serve as DSWs. Pre-identified staff have been assigned to the Emergency Operations Center or other specific emergency duties. If you have not been pre-assigned an emergency duty, you will serve as a general DSW.

As City employees and DSWs it is your responsibility to assure you and your family are prepared for an emergency. Establish a family emergency plan, including how you will communicate and where you will meet if you cannot return home. Assure your family has emergency supplies, including water, food and medications. Your work as a DSW may not be during your normal work hours or at your normal work location.

Those serving as general DSW’s may be asked to perform a variety of tasks to support the emergency response and recovery. These may include administrative support, damage assessment, driving, food preparation, sorting, packing or staffing a call center or shelter. You may have more specialized duties, depending on the work you do every day, and/or any special skills you may possess. As a DSW you will never be asked to perform any duty or function you do not know how to perform or have not received adequate training to complete.

If you have special skills, such as holding a commercial driver’s license or language skills, let your supervisor or our City Emergency Manager, Quinn Gardner know.

In the event of a disaster, the City will activate its Emergency Operations Center (EOC), a multi-agency hub designed to manage emergencies. Staff assigned and trained for the EOC will be contacted using Everbridge. Everbridge will be the primary tool for sharing EOC activation and emergency information with EOC and city staff.


California Government Code Section 3100-3109 states (in part) in protection of its citizens and resources, all public employees are hereby declared to be disaster service workers

After an emergency you may be asked to continue your regular duties, report to an Emergency Operations Center, or support various response and recovery efforts. Some tasks may include supporting an emergency hotline, setting up or staffing a shelter or donation center, staffing barricades or administrative duties. If you cannot make it to your normal place of work, you may be asked to report to a local site as a DSW.

As a DSW, it is your responsibility to make sure you and your family are prepared for an emergency. Please assure you have a plan and supplies in place. (Link to resources/other questions).

Emergency work may not be during your normal work hours or at your normal work location.

Make and practice a personal/family emergency plan (link). Be prepared at work and home. Know your role in the city’s emergency response plan as a DSW, EOC staff or front line response. Know local emergency procedures. Assure you are informed by signing up for AlertMarin, Nixle and following official city social media sites.

Organize, communicate and plan! Consider organizing a GET Ready training for your HOA or neighborhood group. Consider joining the Community Emergency Response Team (CERT). Know who around you may need extra assistance during an emergency and who may have a safe place to be. Talk with your neighbors about your concerns. Develop a meeting place or sign system so you can help account for each other and get help to those that need it.

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