Training Documents - San Rafael Employees

This website is for City employees.

Looking for Teams Phone training? Visit our Teams Phone resources page.

Name	Category	Date	Download
2013 Training Manual	Training Docs	June 7, 2018	PDF (405 KB)
Citywide Training Approval Request	Training Docs	June 7, 2018	DOC (151 KB)
Citywide Training Program – Suggestions for Future Trainings	Training Docs	June 7, 2018	DOC (143 KB)
Every Job a Climate Job San Rafael Guide	Training Docs	March 6, 2024	PDF (104 KB)
Let’s Prepare Together	Training Docs	September 16, 2019	PDF (4 MB)
Training Program Guidelines	Training Docs	June 7, 2018	PDF (65 KB)

Name	Category	Date	Download
Public Correspondence Policy	Communication and Engagement	June 7, 2018	PDF (133 KB)
Public Meeting Guide 2015	Communication and Engagement	June 7, 2018	PDF (565 KB)
Responding to the Public: 5 Easy Steps	Communication and Engagement	June 7, 2018	PDF (473 KB)

Name	Category	Date	Download
Nextdoor Guidelines	Social Media Documents	June 7, 2018	PDF (389 KB)
Public Sector Social Media Guide	Social Media Documents	June 7, 2018	PDF (5 MB)
Social Media Use Policy	Social Media Documents	June 7, 2018	PDF ()

Name	Category	Date	Download
Affordable Housing	Examples of Responses to Inquiries	June 7, 2018	PDF (96 KB)
Code Enforcement	Examples of Responses to Inquiries	June 7, 2018	PDF (286 KB)
Homelessness	Examples of Responses to Inquiries	June 7, 2018	PDF (143 KB)
Planning Project	Examples of Responses to Inquiries	June 7, 2018	PDF (239 KB)
Police Issues	Examples of Responses to Inquiries	June 7, 2018	PDF (114 KB)
Upcoming City Council Agenda Item	Examples of Responses to Inquiries	June 7, 2018	PDF (286 KB)

Name	Category	Date	Download
Baby Boomers Graphic	2014 Community Engagement Survey Results	June 7, 2018	TIF (262 KB)
Community Engagement Survey Overall Crosstabs 9/14	2014 Community Engagement Survey Results	June 7, 2018	PDF (2 MB)
Community Engagement Survey Topline Data 9/14	2014 Community Engagement Survey Results	June 7, 2018	PDF (196 KB)
Generation X Graphic	2014 Community Engagement Survey Results	June 7, 2018	TIF (261 KB)
GREAT Survey Results 10/2014	2014 Community Engagement Survey Results	June 7, 2018	PDF (1 MB)
Millennials Graphic	2014 Community Engagement Survey Results	June 7, 2018	TIF (260 KB)
Question 20, Open Ended	2014 Community Engagement Survey Results	June 7, 2018	PDF (200 KB)
Traditionalists Graphic	2014 Community Engagement Survey Results	June 7, 2018	TIF (260 KB)

Name	Category	Date	Download
Achieving Customer Service	customer service	June 7, 2018	PDF (602 KB)
Customer Service Pocket Guide	customer service	June 7, 2018	PDF (1 MB)

Helpful
Share
- Facebook
- Twitter
- Email
Size
- +
- Reset
- −
Translate
- Translate language select