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During an Emergency

If you are at work: when an emergency happens, first assure the safety of yourself and nearby colleagues. Follow the directions of first responders or emergency alerts. As soon as it is safe to do so, check in with your department supervisor. If a city-wide emergency is declared, you may be called to serve as...

Emergency Preparedness & Response

All City employees are designated by both State and City law as Disaster Service Workers (“DSW”). When the Mayor declares a citywide emergency, all City employees serve as DSWs. Pre-identified staff have been assigned to the Emergency Operations Center or other specific emergency duties. If you have not been pre-assigned an emergency duty, you will...

Human Resources Documents

How do I navigate this site?

That's a GREAT question. Here are a few ways: Search bar. Use the search bar above and enter in terms that describe what you're looking for. Guides. Click through the Guides buttons below for help on a particular topic. Questions & Answers box. We've got A TON (well, maybe not literally) of common questions--and answers--to help you out....

How do I handle calls about construction?

This depends on the nature of the call. If the call is a complaint or question about construction on private property, please refer them to the Building Division at extension 3085. If the construction is located on public property, refer them to the Public Works Department at extension 3355. If the call is about a potential...

How do I handle calls about animals?

Most calls about animals get referred to the Marin Humane Society. Marin Humane Animal Services Officers respond to thousands of emergency calls and calls for assistance every year. If you require assistance, please call (415) 883-4621 and press “1” to reach help. This phone line is available 24 hours a day. Marin Humane Animal Services responds to all...

IT Documents

Training Documents

Employee Recognition Documents

City Attorney's Office Documents

Finance Documents

Competitive Bidding

The City's charter and municipal code set forth the Competitive bidding procedures: Informal Bidding Procedures: used for purchases between $5,000 and $75,000 Formal Bidding Procedures: used for purchases above $75,000 Purchases below $5,000 do not require the use of the Informal Bidding Procedures or Formal Bidding Procedures. However, all purchases--including purchases under $5,000--should be based...

Payroll Forms

For payroll forms, timesheet instructions, & payroll calendar, please visit: Human Resources Documents - San Rafael Employees (cityofsanrafael.org) For benefits information & forms please visit: Benefits Information - San Rafael Employees (cityofsanrafael.org)

How do I find out how to route commonly asked questions?

Unsure about where to send a call? Use this list of common inquiries as a guide.

City Credit Cards

City Credit Cards Overview The Purchasing Division manages City-issued payment cards, also known as CAL-Cards. CAL-Cards A CAL-Card is a purchasing tool offered to City employees who are responsible for procuring goods and services for their department. The CAL-Card is used for purchasing low-dollar items; it has no effect on the cardholder’s personal credit. The...

City Manager's Office

What We Do We advise the City Council on policy matters and manage the operations of the City of San Rafael with economy, efficiency, equity and effectiveness. The City Manager's office carries out the policy and directions of the Mayor and City Council and supports the Council's efforts to engage in legislative advocacy on the local,...

Document Library

City Attorney's Office

The City Attorney’s Office provides general legal counsel to the City of San Rafael, including the City Council and City officials. The City Attorney is the attorney for the City of San Rafael, and is elected by voters of the City of San Rafael. The attorney in the City Attorney's Office, Genevieve Coyle, provides legal...

City Clerk's Office

Don't be fooled by our two-person office. A lot of magic happens in the City Clerk's Office. Here's a list of some of the things we do: Administration of local elections Local Filing Officer and Filing Official duties under the Political Reform Act Custodian of the City's records Manage the City Council's legislative agenda and...

Departments

Our mission is to enhance the quality of life and provide for a safe, healthy, prosperous and livable environment in partnership with the community. Departments Didn't find what you were looking for on the homepage? Try navigating through one of the Department pages below. Still can't find what you're looking for? Check out the Document Library...

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