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Language Translation/Accessibility Notes

Resources: Accessibility Information (ADA) Accessibility Text to copy onto your web page: English: To translate this page, click on the globe icon and select your language Spanish: Para traducir esta página, haga clic en el icono del globo terráqueo y seleccione su idioma Here is a quick introduction video on Accessibility and Language Translation. Introduction...

Editorial Process for Posting Content on the Website

Process Find an editor to review content before it goes on the web Consider language, tone, and audience Publish on the website first before promoting on social media Don't freak out! we have version control! Here is a quick video on Digital's suggested Editorial Process for uploading content onto the website. Editorial Process

Accessibility & Design Best Practices

Here is a quick video on best practices when uploading content to the website. Best Practices

Standards and Best Practices for Editing the Website

Things to keep in mind: User Needs Embrace Accessibility Use Plain Language Consider style, tone, and voice Related Links Website standards | U.S. Web Design System (USWDS) (digital.gov) Content style - ProudCity Help Center Writing Style Guidelines - San Rafael Employees (cityofsanrafael.org) Here is a quick video on Standards and Best Practices. Standards and Best...

What is Digital's Role in Website Management?

Digital Services User Management Content strategy Integrating new website tools Coordinating Citywide website improvements Best practices, design standards, and governance Runs training programs Digital Request Form Submissions - Form by Asana Here is a quick video on Digital's Role. Digital's Role

Website Management Roles

Dept Website Lead Primary lead in Department Represents Department in website projects, audit, governance Manages department pages and contributes content Website Contributor: Contributes to Department website content Updates pages, articles, events, etc. Assists in website projects Here is a quick video on how the website is managed. Website Management Roles

Introduction to being a Website Editor

Here is a quick introduction video on what to know about being a website editor Introduction

Draft Performance Metrics

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Data Trainings

Data Trainings The Digital Services Data and Insights Team will be hosting various trainings related to data skills and tools in 2023. The training materials and/or recordings will be posted on this website.

Using Data in Reports and Presentations

Tips and Best Practices for using data visualizations in reports and tables.

Electronic Signatures

The City of San Rafael uses Adobe Acrobat Sign for electronic signatures. To access these features you will need an Adobe Acrobat Pro license. Click here to watch the training video if you are having issues seeing it below. Contents of this Page Prepare Document Request Signatures in Acrobat Prepare Signature Fields PSA Routing Process...

Workers' Compensation Forms

Workers’ Compensation provides eligible workers who are either injured or who become ill during the course of employment with medical coverage and, if applicable, disability coverage. The program is legislated by State law. The City’s self-funded Workers’ Compensation program is administered by LWP Claim Solutions, Inc. (LWP). As of March 2023, the workers' compensation forms...

Team Ownership Process (TOP)

TSR Guiding Principles

Together San Rafael Resources

Together San Rafael teams created the Team Ownership Process (TOP) , Let's Lead Together, and the Together San Rafael Guiding Principles. This page serves as a one-stop-shop for all of the guides, expectations and information you need as it relates to Together San Rafael documents.

Guiding Principles

Let's Lead Together Revisions

In 2018, there was an expressed need for expectations of our management team, and the mid-management team collaborated with the department director team to create Let's Lead Together. Let's Lead Together represents the values we hold ourselves accountable to and our expectations of other directors/managers as we lead the organization forward…together. They are not in...

Fire Facility Request

Request Fire Department Facility Maintenance The City of San Rafael is now using SeeClickFix for service requests. To request facility maintenance: Visit the SeeClickFix Fire Facilities Maintenance reporting form Identify the location of the facility on the map Add a photo if there is a visible issue. Fill out required information on the form A...

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