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Archives: FAQs

Unclaimed Money Policy

The Unclaimed Money Policy sets procedures for escheatment and accounting of unclaimed money in accordance with Government Code section 50050 – 50056. Attachments: Unclaimed Money Sample Newspaper Notice Unclaimed Money-Claim Form

How do I order business cards?

Contact your department’s administrative assistant. If you’re the one placing the order, head over to our Printing Services page for business cards and so much more!  

How do I get access to update the website?

Get a Website User Account Contact Digital Service for a website user account. Get Help with the Website The Department of Digital Service and Open Government offers regular training sessions on how to use the website. Digital will also work with you and your team to improve usability of your web pages, make recommendations for content strategy, … Continued

How do I add an event to the website?

Step 1: Login at my.proudcity.com Step 2: Select ‘Event’ from the +New menu Step 3: Add event details and click ‘Publish’ Most importantly, utilize the website team! They are happy to help in any way that they can:  Christina Leung, Lindsay Lara, Michele Ginn, and Laura Washburn.

How do I create effective social media posts?

When engaging with residents it is important that we follow guidelines to help us communicate clearly and effectively. Being concise and compelling are just two examples of creating quality community outreach posts. Learn more about community engagement strategies.

How do I handle calls related to homelessness?

There are a few ways to handle calls related to homelessness depending on the type of call: Disorderly conduct: If you are witnessing disorderly conduct or are concerned about someone’s immediate well-being on the street, please call 911. Homeless encampments: You can transfer the to the Police Department non-emergency line at 415-485-3000. The report will … Continued

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