Temporary Disability Policy
The Temporary Disability Policy provides guidance on when and how temporary disability is administered in accordance with applicable Workers Compensation laws.
Archives: FAQs
Travel and Expense Reimbursement Policy
The Travel and Expense Reimbursement Policy establishes equitable standards and achieve reasonably consistent and fair treatment insofar as the reimbursement of expenses incurred in the service of the City of San Rafael. Attachments: Expense Reimbursement Voucher IRS Mileage Reimbursement Rates
Unclaimed Money Policy
The Unclaimed Money Policy sets procedures for escheatment and accounting of unclaimed money in accordance with Government Code section 50050 – 50056. Attachments: Unclaimed Money Sample Newspaper Notice Unclaimed Money-Claim Form
How do I get a phone?
You can order a cell phone online from the IT Division.
How do I order business cards?
Contact your department’s administrative assistant. If you’re the one placing the order, head over to our Printing Services page for business cards and so much more!
How do I get access to update the website?
Get a Website User Account Contact Digital Service for a website user account. Get Help with the Website The Department of Digital Service and Open Government offers regular training sessions on how to use the website. Digital will also work with you and your team to improve usability of your web pages, make recommendations for content strategy, … Continued
How do I add an event to the website?
Step 1: Login at my.proudcity.com Step 2: Select ‘Event’ from the +New menu Step 3: Add event details and click ‘Publish’ Most importantly, utilize the website team! They are happy to help in any way that they can: Christina Leung, Lindsay Lara, Michele Ginn, and Laura Washburn.
How do I create effective social media posts?
When engaging with residents it is important that we follow guidelines to help us communicate clearly and effectively. Being concise and compelling are just two examples of creating quality community outreach posts. Learn more about community engagement strategies.
What if Microsoft Outlook is not auto populating City email addresses?
Open a new email and hit the “TO” button. Select all the addresses in the Global Address List. Delete the email. Auto Fill will now auto fill City email addresses.
What if my Contacts are not syncing on my Mobile Device? (iPhone, Android, etc.)
Make sure that you are on the latest IOS. If you use an Android, make sure that all pending updates have been applied.