How do I route phone calls from my desk line to my cell phone or home landline?
Xantrion can assist with forwarding calls from your desk line to another number. You can email them or call (510) 272-4701.
Archives: FAQs
How do I use Microsoft Teams to conduct meetings?
Microsoft has resources online to help you use Teams. We also have a San Rafael-specific tutorial for using Microsoft Teams to conduct meetings. This video goes over : How to install and access Teams How to set up a Teams meeting How to Join a Teams meeting Meeting etiquette and tips Chatting Teams conversations in … Continued
Life Events
Family Changes Birth or Adoption (HR will need copies of birth certificates (if adding children). Domestic Partnership Marriage or Divorce (Don’t forget to provide a copy of your marriage certificate (when adding spouse) Personal Information Changes Name or Address Changes Employment Changes Leave of Absence Leaving CalPERS Membership Retirement Returning to Work Death/Illness/Injury Death or … Continued
Employee Commute Program
The Employee Commute Program is for the sole use of employees and volunteers of the City of San Rafael. Certain incentives will be reported as income. Carpool and vanpool startup incentives are issued one-time only. Below are the incentives/services available. For more information, or to sign up, visit: https://www.cityofsanrafael.org/city-commuter-program/. Incentive/Services Value Eligibility Income Tax … Continued
Data and maps
Digital can help you collect, manage, and analyze data. This includes measuring performance of a program or initiative. We can also help you with geographic or mapping needs. Let us know how we can help.
Community engagement and outreach
Digital can help you create an outreach strategy for a project, program, or event. Get in touch with us so we can learn more about what you need. We also have an online guide with tools and strategies.
Redesigning a process
We want to help you make things easier for your customers and yourself. Digital can help you streamline a cumbersome process or digitize paper-based forms. Get in touch with us and tell us more about your needs.
Software vendor evaluation
Digital can help you evaluate and implement a new software system. The earlier you engage with us, the better the end result. Get in touch with us and tell us more about your needs.
Tech support
Tech support is available 24 x 7 x 365. For immediate issues, call 510-272-4701. For non-urgent issues you can email support@xantrion.com. Learn more
Major technology projects
Each year our department works to modernize our systems and supports other City departments on major technology projects. To plan and properly fund these efforts, we work with departments to develop an annual roadmap of projects. Learn more and tell us about your upcoming project.