For security purposes, we are requiring employees working from home to set up multifactor authentication (MFA) on a mobile device. This will protect the City network from cyberthreats. Multi-Factor Authentication (MFA) is a security measure that verifies a user’s identity through multiple ways. When you sign onto the City network, you will receive a notification from … Continued
To support working from home, we are using a solution called Remote Desktop. This will allow you to access the City’s network drives and common software systems from your home computer. You will be able to use most, if not all, of the software you are used to including all the Microsoft products, Eden, Trakit, … Continued
Xantrion can assist with forwarding calls from your desk line to another number. You can email them or call (510) 272-4701.
Microsoft has resources online to help you use Teams. We also have a San Rafael-specific tutorial for using Microsoft Teams to conduct meetings. This video goes over : How to install and access Teams How to set up a Teams meeting How to Join a Teams meeting Meeting etiquette and tips Chatting Teams conversations in … Continued
Family Changes Birth or Adoption (HR will need copies of birth certificates (if adding children). Domestic Partnership Marriage or Divorce (Don’t forget to provide a copy of your marriage certificate (when adding spouse) Personal Information Changes Name or Address Changes Employment Changes Leave of Absence Leaving CalPERS Membership Retirement Returning to Work Death/Illness/Injury Death or … Continued
Digital can help you collect, manage, and analyze data. This includes measuring performance of a program or initiative. We can also help you with geographic or mapping needs. Let us know how we can help.
Digital can help you create an outreach strategy for a project, program, or event. Get in touch with us so we can learn more about what you need. We also have an online guide with tools and strategies.
We want to help you make things easier for your customers and yourself. Digital can help you streamline a cumbersome process or digitize paper-based forms. Get in touch with us and tell us more about your needs.
Digital can help you evaluate and implement a new software system. The earlier you engage with us, the better the end result. Get in touch with us and tell us more about your needs.
Tech support is available 24 x 7 x 365. For immediate issues, call 510-272-4701. For non-urgent issues you can email support@xantrion.com. Learn more