Community engagement and outreach
Digital can help you create an outreach strategy for a project, program, or event. Get in touch with us so we can learn more about what you need. We also have an online guide with tools and strategies.
Archives: FAQs
Redesigning a process
We want to help you make things easier for your customers and yourself. Digital can help you streamline a cumbersome process or digitize paper-based forms. Get in touch with us and tell us more about your needs.
Software vendor evaluation
Digital can help you evaluate and implement a new software system. The earlier you engage with us, the better the end result. Get in touch with us and tell us more about your needs.
Tech support
Tech support is available 24 x 7 x 365. For immediate issues, call 510-272-4701. For non-urgent issues you can email support@xantrion.com. Learn more
Major technology projects
Each year our department works to modernize our systems and supports other City departments on major technology projects. To plan and properly fund these efforts, we work with departments to develop an annual roadmap of projects. Learn more and tell us about your upcoming project.
Employee Commute Policy
The goal of this Employee Commute Policy is to reduce greenhouse gas emissions from employee and volunteer commutes through a green commute incentive program.
Retirement
Getting ready for retirement? Don’t know where to begin? Use the Retirement Benefit Estimator and checklist on our Retirement Information page to learn more.
Recruitments
To initiate a recruitment, please fill out a Personnel Requisition form and send it to HR
City Policies
Check out our Policies and Procedures page. If you have any questions about any of the policies, please speak with your supervisor or contact HR. Additional Resources: Policy Template
Workers’ Compensation
Workers’ Compensation provides eligible workers who are either injured or who become ill during the course of employment with medical coverage and, if applicable, disability coverage. The program is legislated by State law. The City’s self-funded Workers’ Compensation program is administered by LWP Claim Solutions, Inc. (LWP). Please visit our Workers’ Compensation page for more information