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Who is responsible for ordering and managing my department’s mobile phones?

Designate an Account Administrator

Each department is responsible for ordering mobile phones for members of their department.

Departments should designate an Account Administrator who will be the primary owner of department phone accounts.

Account Administrators are responsible for:

  • Placing orders for mobile devices and service
  • Paying mobile account bills
  • Auditing mobile accounts on a quarterly basis

Account Administrators may designate any of these tasks within their department but are ultimately responsible for managing the completion of these responsibilities.

The IT Department is available to assist in the ordering of mobile phones but Account Administrators are responsible for managing their department’s accounts.

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