Ultimately, product management is the framework for transforming government culture, re-orienting how public service workers — from administrative to executive — collaborate with one another and the people they serve, and a stronger sense of service they have while doing it.
As forward-thinking government organizations increasingly adopt and champion the principles of product management, this practice is the future of how public service programs will be managed. As these organizations are doing, San Rafael can, too.
In doing so, not only will we add more value to our mission, but also for those we serve.