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COVID-19 (novel coronavirus) for Staff Resources

Check Pick-Up Policy

Generally, Accounts Payable must maintain physical possession of each check and must mail the check directly from Accounts Payable to the payee.  However, in certain situations, the new Check Pick-Up Policy authorizes City staff to complete and submit a Check Pick-Up Request Form to pick up the check--in exceptional circumstances and when approved by his or her department director.

Below are the following exceptions in which City staff may submit a Check Pick-Up Request Form:

  • One-Time enclosure document requirement
  • Urgent payment
  • Payment that must be hand-delivered
  • Payment to vendors that require prepayment at the time of services
  • Settlement requests

Other exceptions will be handled by Accounts Payable on a case-by-base basis and will be approved at the discretion of the Accounting Manager.

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